Why Uber Works will probably be great for businesses but not for gig economy workers

Press/Media: Articles in 'The Conversation'


Uber is still best known as a ride-hailing platform but it has been branching out into other industries. Food (Uber eats), electric scooters and bicycles (Jump), and now shift work with the launch of Uber Works. It is being trialled in Chicago, with plans to launch elsewhere soon, and enables casual workers such as cleaners, bar staff and warehouse workers to find work.

Uber emphasises its unique “technology-first approach” to linking gig workers with jobs will lead to a more efficient marketplace. The app allows people to find shifts without having to re-enter their credentials every time they look for a new job. Uber expects this to provide a faster and easier way for businesses to connect with workers while also offering more information on available work opportunities, thus improving the experience for both workers and businesses.

Period6 Nov 2019

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