Achieving personal security in future domestic travel

Technology and user needs

Mark Edward Beecroft, Mike McDonald, Tom Voge

Research output: Contribution to journalArticle

4 Citations (Scopus)

Abstract

Research undertaken by the Transportation Research Group at the University of
Southampton, which examined the relationship between technological developments and user needs in relation to personal security in future domestic travel, is discussed. The project engaged recognised experts in these fields in workshop discussion and scenario planning. It was agreed that low-level, sub-criminal or anti-social behaviour was the key barrier to secure travel, whereas terrorism was a marginal issue. However, there was disagreement regarding solution development. The ITS community believed technology would deliver solutions (accepting there were secondary effects to be addressed). The user needs community had little faith in technology, seeing it as an inferior substitute for staff presence. Dialogue will be essential for technological solutions to be sufficiently focused so as to gain public support. Hearts and minds are not yet
won, and for solutions to be robust, they must better address user needs.
Original languageEnglish
Pages (from-to)69-74
Number of pages6
JournalIET Intelligent Transport Systems
Volume1
Issue number2
DOIs
Publication statusPublished - Jun 2007

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travel
antisocial behavior
terrorism
technological development
public support
technical development
social behavior
Terrorism
community
faith
dialogue
expert
scenario
staff
planning
Planning
need
Group
project
effect

Cite this

Achieving personal security in future domestic travel : Technology and user needs. / Beecroft, Mark Edward; McDonald, Mike ; Voge, Tom.

In: IET Intelligent Transport Systems, Vol. 1, No. 2, 06.2007, p. 69-74.

Research output: Contribution to journalArticle

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