An audit of the usage and satisfaction of SCI-Diabetes in primary care in NHS Grampian (NHSG)

R. Mooney, S. Philip, R. O'Donnell, Sam Philip

Research output: Contribution to journalAbstract

Abstract

Background: SCI-Diabetes is the national information system for the care of people with diabetes in Scotland. SCI-Diabetes has a web based interface and integrates information from both primary and secondary care. SCI-Diabetes also back populates all general practice information systems. However, although SCI-Diabetes is widely used amongst secondary care healthcare professionals not much is known about the views of primary care regarding its usefulness.
Method: An online questionnaire (SurveyMonkey©) was developed to assess the usage and satisfaction of SCI-Diabetes and was sent to all practice managers in NHSG (80 sites). This was cascaded to healthcare staff involved in the care of people with diabetes.
Results: 330 primary care staff in NHSG have an account in SCI-Diabetes. 61 responses were received and these comprised 29 general practitioners (48%), 20 nurses (33%) and 12 administrators (19%). 26 respondents (49%) used SCI-Diabetes on a daily or weekly basis.51 respondents (84%) were aware that SCI-Diabetes could back populate some or all necessary QOF data. Only 15 respondents (30%) were confident that this was happening reliably all of the time. SCI-Diabetes was predominantly used for recording foot screening or accessing retinal screening information. 31 respondents (51%) had not received any training in the use of SCI-Diabetes, and 30 (57%) said they would like to receive training. One of the main barriers for use was the slow speed.
Conclusion: There is reasonable uptake of SCI-Diabetes in primary care in NHS Grampian. However, there is a need to improve training and address technical issues such as system speed and improve confidence in the data links with primary care systems.
Original languageEnglish
Pages (from-to)104-104
Number of pages1
JournalDiabetic Medicine
Volume32
Issue numberSuppl. 1
Early online date11 Mar 2015
DOIs
Publication statusPublished - Mar 2015

Keywords

  • SCi diabetes
  • primary care
  • NHS Grampian

Cite this

An audit of the usage and satisfaction of SCI-Diabetes in primary care in NHS Grampian (NHSG). / Mooney, R.; Philip, S.; O'Donnell, R.; Philip, Sam.

In: Diabetic Medicine, Vol. 32, No. Suppl. 1, 03.2015, p. 104-104.

Research output: Contribution to journalAbstract

Mooney, R. ; Philip, S. ; O'Donnell, R. ; Philip, Sam. / An audit of the usage and satisfaction of SCI-Diabetes in primary care in NHS Grampian (NHSG). In: Diabetic Medicine. 2015 ; Vol. 32, No. Suppl. 1. pp. 104-104.
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title = "An audit of the usage and satisfaction of SCI-Diabetes in primary care in NHS Grampian (NHSG)",
abstract = "Background: SCI-Diabetes is the national information system for the care of people with diabetes in Scotland. SCI-Diabetes has a web based interface and integrates information from both primary and secondary care. SCI-Diabetes also back populates all general practice information systems. However, although SCI-Diabetes is widely used amongst secondary care healthcare professionals not much is known about the views of primary care regarding its usefulness.Method: An online questionnaire (SurveyMonkey{\circledC}) was developed to assess the usage and satisfaction of SCI-Diabetes and was sent to all practice managers in NHSG (80 sites). This was cascaded to healthcare staff involved in the care of people with diabetes.Results: 330 primary care staff in NHSG have an account in SCI-Diabetes. 61 responses were received and these comprised 29 general practitioners (48{\%}), 20 nurses (33{\%}) and 12 administrators (19{\%}). 26 respondents (49{\%}) used SCI-Diabetes on a daily or weekly basis.51 respondents (84{\%}) were aware that SCI-Diabetes could back populate some or all necessary QOF data. Only 15 respondents (30{\%}) were confident that this was happening reliably all of the time. SCI-Diabetes was predominantly used for recording foot screening or accessing retinal screening information. 31 respondents (51{\%}) had not received any training in the use of SCI-Diabetes, and 30 (57{\%}) said they would like to receive training. One of the main barriers for use was the slow speed.Conclusion: There is reasonable uptake of SCI-Diabetes in primary care in NHS Grampian. However, there is a need to improve training and address technical issues such as system speed and improve confidence in the data links with primary care systems.",
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N2 - Background: SCI-Diabetes is the national information system for the care of people with diabetes in Scotland. SCI-Diabetes has a web based interface and integrates information from both primary and secondary care. SCI-Diabetes also back populates all general practice information systems. However, although SCI-Diabetes is widely used amongst secondary care healthcare professionals not much is known about the views of primary care regarding its usefulness.Method: An online questionnaire (SurveyMonkey©) was developed to assess the usage and satisfaction of SCI-Diabetes and was sent to all practice managers in NHSG (80 sites). This was cascaded to healthcare staff involved in the care of people with diabetes.Results: 330 primary care staff in NHSG have an account in SCI-Diabetes. 61 responses were received and these comprised 29 general practitioners (48%), 20 nurses (33%) and 12 administrators (19%). 26 respondents (49%) used SCI-Diabetes on a daily or weekly basis.51 respondents (84%) were aware that SCI-Diabetes could back populate some or all necessary QOF data. Only 15 respondents (30%) were confident that this was happening reliably all of the time. SCI-Diabetes was predominantly used for recording foot screening or accessing retinal screening information. 31 respondents (51%) had not received any training in the use of SCI-Diabetes, and 30 (57%) said they would like to receive training. One of the main barriers for use was the slow speed.Conclusion: There is reasonable uptake of SCI-Diabetes in primary care in NHS Grampian. However, there is a need to improve training and address technical issues such as system speed and improve confidence in the data links with primary care systems.

AB - Background: SCI-Diabetes is the national information system for the care of people with diabetes in Scotland. SCI-Diabetes has a web based interface and integrates information from both primary and secondary care. SCI-Diabetes also back populates all general practice information systems. However, although SCI-Diabetes is widely used amongst secondary care healthcare professionals not much is known about the views of primary care regarding its usefulness.Method: An online questionnaire (SurveyMonkey©) was developed to assess the usage and satisfaction of SCI-Diabetes and was sent to all practice managers in NHSG (80 sites). This was cascaded to healthcare staff involved in the care of people with diabetes.Results: 330 primary care staff in NHSG have an account in SCI-Diabetes. 61 responses were received and these comprised 29 general practitioners (48%), 20 nurses (33%) and 12 administrators (19%). 26 respondents (49%) used SCI-Diabetes on a daily or weekly basis.51 respondents (84%) were aware that SCI-Diabetes could back populate some or all necessary QOF data. Only 15 respondents (30%) were confident that this was happening reliably all of the time. SCI-Diabetes was predominantly used for recording foot screening or accessing retinal screening information. 31 respondents (51%) had not received any training in the use of SCI-Diabetes, and 30 (57%) said they would like to receive training. One of the main barriers for use was the slow speed.Conclusion: There is reasonable uptake of SCI-Diabetes in primary care in NHS Grampian. However, there is a need to improve training and address technical issues such as system speed and improve confidence in the data links with primary care systems.

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