Can I Influence You? Development of a Scale to Measure Perceived Persuasiveness and Two Studies Showing the Use of the Scale

Rosemary J. Thomas* (Corresponding Author), Judith Masthoff* (Corresponding Author), Nir Oren* (Corresponding Author)

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

27 Citations (Scopus)

Abstract

In this paper, we develop and validate a scale to measure the perceived persuasiveness of messages to be used in digital behavior interventions. A literature review is conducted to inspire the initial scale items. The scale is developed using Exploratory and Confirmatory Factor Analysis on the data from a study with 249 ratings of healthy eating messages. The construct validity of the scale is established using ratings of 573 email security messages. Using the data from the two studies, we also show the usefulness of the scale by analyzing the perceived persuasiveness of different message types on the developed scale factors in both the healthy eating and email security domains. The results of our studies also show that the persuasiveness of message types is domain dependent and that when studying the persuasiveness of message types, the finer-grained argumentation schemes need to be considered and not just Cialdini's principles.

Original languageEnglish
Article number24
Number of pages14
JournalFrontiers in Artificial Intelligence
Volume2
DOIs
Publication statusPublished - 21 Nov 2019

Bibliographical note

Funding Information:
This work on cyber-security in this manuscript was supported by the EPSRC under Grant EP/P011829/1.

Data Availability Statement

The datasets generated for this study are available on request to
the corresponding author

Keywords

  • argumentation schemes
  • behavior change
  • message type
  • perceived persuasiveness
  • scale development

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