Cognitive diversity and innovative work behaviour

The mediating roles of task reflexivity and relationship conflict and the moderating role of perceived support

Xingwen Chen, Jun Liu* (Corresponding Author), Haina Zhang, Ho Kwong Kwan

*Corresponding author for this work

Research output: Contribution to journalArticle

Abstract

Previous research has merely explored the positive relationship between cognitive diversity and creativity, but the potential negative side of cognitive diversity might also prevail and should be examined together with its positive side. To address this gap, our study, drawing on the categorization–elaboration model framework, explored both the positive and negative effects of cognitive diversity on creativity/innovation in a single model. Using data collected from 101 teams (including both team leaders and team members) in 10 Chinese manufacturing companies, we identified a dual pathway – namely, task reflexivity (i.e., positive pathway) and relationship conflict (i.e., negative pathway) – in the linkage of cognitive diversity and innovative work behaviour (i.e., IWB). Cognitive diversity encouraged IWB via the task reflexivity pathway, but impeded IWB via the relationship conflict pathway. We further demonstrated that perceived support for innovation moderated the relationships between cognitive diversity and task reflexivity/relationship conflict, with cognitive diversity more related to task reflexivity and less related to relationship conflict when perceived support for innovation was high. Moderated mediation effects also indicated that the positive indirect effect of cognitive diversity on IWB through task reflexivity existed only when support for innovation was high and that the negative indirect effect of cognitive diversity on IWB through relationship conflict occurred only when support for innovation was low.
Original languageEnglish
Pages (from-to)671-694
Number of pages24
JournalThe Journal of Occupational and Organizational Psychology
Volume92
Issue number3
Early online date12 Feb 2019
DOIs
Publication statusPublished - Sep 2019

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reflexivity
innovation
creativity
mediation
manufacturing
leader

Keywords

  • cognitive diversity
  • innovative work behaviour
  • perceived support for innovation
  • relationship conflict
  • task reflexivity
  • TOP MANAGEMENT
  • PERSPECTIVE
  • TEAM CREATIVITY
  • PERFORMANCE
  • INTERDEPENDENCE
  • DEEP-LEVEL
  • DIFFERENCE
  • ORGANIZATIONS
  • CLIMATE
  • PERCEPTIONS

ASJC Scopus subject areas

  • Applied Psychology
  • Organizational Behavior and Human Resource Management

Cite this

Cognitive diversity and innovative work behaviour : The mediating roles of task reflexivity and relationship conflict and the moderating role of perceived support. / Chen, Xingwen; Liu, Jun (Corresponding Author); Zhang, Haina; Kwan, Ho Kwong.

In: The Journal of Occupational and Organizational Psychology, Vol. 92, No. 3, 09.2019, p. 671-694.

Research output: Contribution to journalArticle

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