Abstract
This article presents a detailed case study of changes in the job tasks of British Rail yard supervisors under the routine operation of a computerised system of freight information control in order to critically evaluate the claim that computer technology is contributing to the demise of first-line supervisors.
| Original language | English |
|---|---|
| Pages (from-to) | 47-60 |
| Journal | New Technology, Work and Employment |
| Volume | 2 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - Mar 1987 |
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Dawson, P. M. (1987). Computer technology and the job of the first-line supervisor. New Technology, Work and Employment, 2(1), 47-60. https://doi.org/10.1111/j.1468-005X.1987.tb00073.x