Computer technology and the job of the first-line supervisor

Patrick Mark Dawson

Research output: Contribution to journalArticlepeer-review

17 Citations (Scopus)


This article presents a detailed case study of changes in the job tasks of British Rail yard supervisors under the routine operation of a computerised system of freight information control in order to critically evaluate the claim that computer technology is contributing to the demise of first-line supervisors.
Original languageEnglish
Pages (from-to)47-60
JournalNew Technology, Work and Employment
Issue number1
Publication statusPublished - Mar 1987


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