Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study

Malede Berihun Yismaw, Katie MacLure (Editor), Zelalem Tilahun Tesfaye, Haftom Gebregergs Hailu, Henok Getachew Tegegn, Eyob Alemayehu Gebreyohannes

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)


The study was aimed to explore patient safety culture of community pharmacists working in
Dessie and Gondar towns, Northern Ethiopia.
A cross-sectional study was conducted from 1st to 31st March 2018. In this cross-sectional
survey, the Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by the
Agency for Healthcare Research and Quality (AHRQ), was used to collect data. PSOPSC is
a self-administered questionnaire. The questionnaire was distributed among staffs who
work in community pharmacies of Dessie and Gondar towns. All staffs available on data collection period in the pharmacy were included. The Statistical Package for Social Science
(SPSS) software version 25 was used to enter and analyze the data.
A total of 120 participants were approached and completed the questionnaire. Results from
the study showed that high positive response rate was demonstrated in the domains of
“Teamwork” (90.2%) followed by physical space and environment (83.1%). On the other
hand, the result also identified that there is an enormous problem related to mistake communication (44.8%) and work pressure (45%). In addition, significant difference of percent positive responses were obtained across towns and staff working hou
Original languageEnglish
JournalPloS ONE
Publication statusPublished - 14 Aug 2020


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