Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study

Malede Berihun Yismaw; Katie MacLure; Zelalem Tilahun Tesfaye; Haftom Gebregergs Hailu; Henok Getachew Tegegn; Eyob Alemayehu Gebreyohannes

doi:10.1371/journal.pone.0237338

Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study

Malede Berihun Yismaw, Katie MacLure (Editor), Zelalem Tilahun Tesfaye, Haftom Gebregergs Hailu, Henok Getachew Tegegn, Eyob Alemayehu Gebreyohannes

Applied Health Sciences

Research output: Contribution to journal › Article › peer-review

3 Citations (Scopus)

5 Downloads (Pure)

Abstract

Objective
The study was aimed to explore patient safety culture of community pharmacists working in
Dessie and Gondar towns, Northern Ethiopia.
Methods
A cross-sectional study was conducted from 1st to 31st March 2018. In this cross-sectional
survey, the Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by the
Agency for Healthcare Research and Quality (AHRQ), was used to collect data. PSOPSC is
a self-administered questionnaire. The questionnaire was distributed among staffs who
work in community pharmacies of Dessie and Gondar towns. All staffs available on data collection period in the pharmacy were included. The Statistical Package for Social Science
(SPSS) software version 25 was used to enter and analyze the data.
Results
A total of 120 participants were approached and completed the questionnaire. Results from
the study showed that high positive response rate was demonstrated in the domains of
“Teamwork” (90.2%) followed by physical space and environment (83.1%). On the other
hand, the result also identified that there is an enormous problem related to mistake communication (44.8%) and work pressure (45%). In addition, significant difference of percent positive responses were obtained across towns and staff working hou

Original language	English
Journal	PloS ONE
DOIs	https://doi.org/10.1371/journal.pone.0237338
Publication status	Published - 14 Aug 2020

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10.1371/journal.pone.0237338Licence: CC BY

Yismaw_etal_PO_Evolution_Of_Patient_VOR
© 2020 Yismaw et al. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.
Final published version, 428 KBLicence: CC BY

Cite this

@article{06687713b1024799b4f55e0d7596d46e,

title = "Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study",

abstract = "ObjectiveThe study was aimed to explore patient safety culture of community pharmacists working inDessie and Gondar towns, Northern Ethiopia.MethodsA cross-sectional study was conducted from 1st to 31st March 2018. In this cross-sectionalsurvey, the Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by theAgency for Healthcare Research and Quality (AHRQ), was used to collect data. PSOPSC isa self-administered questionnaire. The questionnaire was distributed among staffs whowork in community pharmacies of Dessie and Gondar towns. All staffs available on data collection period in the pharmacy were included. The Statistical Package for Social Science(SPSS) software version 25 was used to enter and analyze the data.ResultsA total of 120 participants were approached and completed the questionnaire. Results fromthe study showed that high positive response rate was demonstrated in the domains of“Teamwork” (90.2%) followed by physical space and environment (83.1%). On the otherhand, the result also identified that there is an enormous problem related to mistake communication (44.8%) and work pressure (45%). In addition, significant difference of percent positive responses were obtained across towns and staff working hou",

author = "Yismaw, {Malede Berihun} and Katie MacLure and Tesfaye, {Zelalem Tilahun} and Hailu, {Haftom Gebregergs} and Tegegn, {Henok Getachew} and Gebreyohannes, {Eyob Alemayehu}",

year = "2020",

month = aug,

day = "14",

doi = "10.1371/journal.pone.0237338",

language = "English",

journal = "PloS ONE",

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T2 - A cross-sectional study

AU - Yismaw, Malede Berihun

AU - Tesfaye, Zelalem Tilahun

AU - Hailu, Haftom Gebregergs

AU - Tegegn, Henok Getachew

AU - Gebreyohannes, Eyob Alemayehu

A2 - MacLure, Katie

PY - 2020/8/14

Y1 - 2020/8/14

N2 - ObjectiveThe study was aimed to explore patient safety culture of community pharmacists working inDessie and Gondar towns, Northern Ethiopia.MethodsA cross-sectional study was conducted from 1st to 31st March 2018. In this cross-sectionalsurvey, the Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by theAgency for Healthcare Research and Quality (AHRQ), was used to collect data. PSOPSC isa self-administered questionnaire. The questionnaire was distributed among staffs whowork in community pharmacies of Dessie and Gondar towns. All staffs available on data collection period in the pharmacy were included. The Statistical Package for Social Science(SPSS) software version 25 was used to enter and analyze the data.ResultsA total of 120 participants were approached and completed the questionnaire. Results fromthe study showed that high positive response rate was demonstrated in the domains of“Teamwork” (90.2%) followed by physical space and environment (83.1%). On the otherhand, the result also identified that there is an enormous problem related to mistake communication (44.8%) and work pressure (45%). In addition, significant difference of percent positive responses were obtained across towns and staff working hou

AB - ObjectiveThe study was aimed to explore patient safety culture of community pharmacists working inDessie and Gondar towns, Northern Ethiopia.MethodsA cross-sectional study was conducted from 1st to 31st March 2018. In this cross-sectionalsurvey, the Pharmacy Survey on Patient Safety Culture (PSOPSC), developed by theAgency for Healthcare Research and Quality (AHRQ), was used to collect data. PSOPSC isa self-administered questionnaire. The questionnaire was distributed among staffs whowork in community pharmacies of Dessie and Gondar towns. All staffs available on data collection period in the pharmacy were included. The Statistical Package for Social Science(SPSS) software version 25 was used to enter and analyze the data.ResultsA total of 120 participants were approached and completed the questionnaire. Results fromthe study showed that high positive response rate was demonstrated in the domains of“Teamwork” (90.2%) followed by physical space and environment (83.1%). On the otherhand, the result also identified that there is an enormous problem related to mistake communication (44.8%) and work pressure (45%). In addition, significant difference of percent positive responses were obtained across towns and staff working hou

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JO - PloS ONE

JF - PloS ONE

ER -

Evaluation of patient safety culture among community pharmacists in Ethiopia: A cross-sectional study

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