Exploring patients’ perspectives of pharmacist supplementary prescribing in Scotland

Derek Stewart, Johnson George, Christine Margaret Bond, Scott Cunningham, Leslie Diack, Dorothy McCaig

Research output: Contribution to journalArticle

43 Citations (Scopus)

Abstract

Aim The aim of this study was to explore patients’ perspectives and experiences of pharmacist supplementary prescribing (SP) in Scotland. Method A survey in primary and secondary care in Scotland. Pharmacist supplementary prescribers (n = 10) were purposively selected across Scotland. All pharmacists distributed questionnaires to 20 consecutive patients as they attended appointments during October to December 2006. Reminders were mailed to all 20 patients by each pharmacist 2 weeks after initial distribution. Main outcome measures The questionnaire contained items on: attitudes towards pharmacist SP derived from earlier qualitative research; consultation satisfaction derived from a validated scale developed initially for general practitioners, with the term ‘doctor’ being replaced by ‘pharmacist prescriber’; and demographics. Closed and Likert scales were used as response options. Results One pharmacist withdrew. The patient response rate was 57.2% (103/180). The median age was 67 years (interquartile range 56.5–73 years), with 53.4% being female. Most (76, 73.8%) consulted with the pharmacist in a general practice setting. Patients reported positive consultation experiences with 89.3% agreeing/strongly agreeing that they were satisfied with the consultation, 78.7% thought the pharmacist told them everything about their treatment and 72.9% felt the pharmacist was interested in them as a person. Most patients were positive in their attitudes, agreeing that they would recommend a pharmacist prescriber to others and that they had trust in the pharmacist. However, 65% would prefer to consult a doctor. Conclusion Most patient respondents were satisfied with, and had a positive attitude towards, pharmacist prescribing consultations. However, most patients would still elect to see a doctor given the choice.
Original languageEnglish
Pages (from-to)892-897
Number of pages6
JournalPharmacy World and Science
Volume30
Issue number6
Early online date12 Sep 2008
DOIs
Publication statusPublished - Nov 2008

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Scotland
Pharmacists
Referral and Consultation
Secondary Care
Qualitative Research
General Practice
General Practitioners
Primary Health Care
Appointments and Schedules
Demography
Outcome Assessment (Health Care)

Keywords

  • Pharmacist prescribing
  • Supplementary prescribing
  • Patient satisfaction
  • Patient views
  • Scotland

Cite this

Exploring patients’ perspectives of pharmacist supplementary prescribing in Scotland. / Stewart, Derek; George, Johnson; Bond, Christine Margaret; Cunningham, Scott; Diack, Leslie; McCaig, Dorothy.

In: Pharmacy World and Science, Vol. 30, No. 6, 11.2008, p. 892-897.

Research output: Contribution to journalArticle

Stewart, Derek ; George, Johnson ; Bond, Christine Margaret ; Cunningham, Scott ; Diack, Leslie ; McCaig, Dorothy. / Exploring patients’ perspectives of pharmacist supplementary prescribing in Scotland. In: Pharmacy World and Science. 2008 ; Vol. 30, No. 6. pp. 892-897.
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abstract = "Aim The aim of this study was to explore patients’ perspectives and experiences of pharmacist supplementary prescribing (SP) in Scotland. Method A survey in primary and secondary care in Scotland. Pharmacist supplementary prescribers (n = 10) were purposively selected across Scotland. All pharmacists distributed questionnaires to 20 consecutive patients as they attended appointments during October to December 2006. Reminders were mailed to all 20 patients by each pharmacist 2 weeks after initial distribution. Main outcome measures The questionnaire contained items on: attitudes towards pharmacist SP derived from earlier qualitative research; consultation satisfaction derived from a validated scale developed initially for general practitioners, with the term ‘doctor’ being replaced by ‘pharmacist prescriber’; and demographics. Closed and Likert scales were used as response options. Results One pharmacist withdrew. The patient response rate was 57.2{\%} (103/180). The median age was 67 years (interquartile range 56.5–73 years), with 53.4{\%} being female. Most (76, 73.8{\%}) consulted with the pharmacist in a general practice setting. Patients reported positive consultation experiences with 89.3{\%} agreeing/strongly agreeing that they were satisfied with the consultation, 78.7{\%} thought the pharmacist told them everything about their treatment and 72.9{\%} felt the pharmacist was interested in them as a person. Most patients were positive in their attitudes, agreeing that they would recommend a pharmacist prescriber to others and that they had trust in the pharmacist. However, 65{\%} would prefer to consult a doctor. Conclusion Most patient respondents were satisfied with, and had a positive attitude towards, pharmacist prescribing consultations. However, most patients would still elect to see a doctor given the choice.",
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N2 - Aim The aim of this study was to explore patients’ perspectives and experiences of pharmacist supplementary prescribing (SP) in Scotland. Method A survey in primary and secondary care in Scotland. Pharmacist supplementary prescribers (n = 10) were purposively selected across Scotland. All pharmacists distributed questionnaires to 20 consecutive patients as they attended appointments during October to December 2006. Reminders were mailed to all 20 patients by each pharmacist 2 weeks after initial distribution. Main outcome measures The questionnaire contained items on: attitudes towards pharmacist SP derived from earlier qualitative research; consultation satisfaction derived from a validated scale developed initially for general practitioners, with the term ‘doctor’ being replaced by ‘pharmacist prescriber’; and demographics. Closed and Likert scales were used as response options. Results One pharmacist withdrew. The patient response rate was 57.2% (103/180). The median age was 67 years (interquartile range 56.5–73 years), with 53.4% being female. Most (76, 73.8%) consulted with the pharmacist in a general practice setting. Patients reported positive consultation experiences with 89.3% agreeing/strongly agreeing that they were satisfied with the consultation, 78.7% thought the pharmacist told them everything about their treatment and 72.9% felt the pharmacist was interested in them as a person. Most patients were positive in their attitudes, agreeing that they would recommend a pharmacist prescriber to others and that they had trust in the pharmacist. However, 65% would prefer to consult a doctor. Conclusion Most patient respondents were satisfied with, and had a positive attitude towards, pharmacist prescribing consultations. However, most patients would still elect to see a doctor given the choice.

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