This paper reports findings from a project focused on understanding the interaction between transport technologies and user needs and perceptions in supporting personal security in travel by public transport. The research engaged over 60 experts from across the UK transport sector in a combination of interviews, workshops and scenario planning activities to address a set of four application areas in relation to secure travel. These areas were information provision, travel disruption, automated transport services and flexible transport services. Four future scenario narratives (to a 2040 time horizon) were developed for each application area. A final workshop consolidated and reviewed the narrative scenarios and pulled out key themes and priority issues for policy, practice and research for the near term. Consequently a set of policy recommendations, operator and business opportunities, knowledge gaps and research priorities were identified to support and enhance provision for personal security in travel by public transport.
- personal security
- public transport