Heard, valued, supported? Doctors' wellbeing during transitions triggered by COVID-19

Lisi Gordon*, Gillian Marion Scanlan, Tricia Tooman, Kim Walker, Patrick Cairns, Julie Ferguson, Gillian Aitken, Joanne Cecil, Kathryn B Cunningham, Kathrine Gibson Smith, Peter Johnston, Anita Laidlaw, Lindsey Pope, Judy Wakeling

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Context
Supporting doctors’ wellbeing is crucial for medical education to help minimise negative long-term impacts on medical workforce retention and ultimately patient care. There is limited study of how doctors’ transitions experiences impact wellbeing, particularly socially and culturally. Multiple Multidimensional Transitions (MMT) theory views transitions as dynamic, incorporating multiple contexts and multiple domains. Using MMT as our lens, we report a qualitative analysis of how transitions experienced by doctors during the pandemic impacted on social and cultural aspects of wellbeing.

Methods
Longitudinal narrative inquiry was employed, using interviews and audio-diaries. Data were collected over six months in three phases: (1) interviews with doctors from across the career spectrum (n=98); (2) longitudinal audio-diaries for 2-4 months (n=71); (3) second interviews (n=83). Data were analysed abductively, narrowing focus to factors important to social and cultural wellbeing.

Findings
Doctors described experiencing multiple interacting transitions triggered by the pandemic in multiple contexts (workplace, role, homelife, education). Patterns identifiable across the dataset allowed us to explore social and cultural wellbeing crosscutting beyond individual experience. Three critical factors contributed to social and cultural wellbeing both positively and negatively: being heard (e.g. by colleagues asking how they are); being valued (e.g. removal of rest spaces by organisations showing lack of value); and being supported (e.g. through regular briefing by education bodies).

Conclusions
This study is the first to longitudinally explore the multiple-multidimensional transitions experienced by doctors during the COVID-19 pandemic. Our data analysis helped us move beyond existing perceptions around wellbeing and articulate multiple factors that contribute to social and cultural wellbeing. It is vital that medical educators consider the learning from these experiences to help pinpoint what aspects of support might be beneficial to trainee doctors and their trainers. This study forms the basis for developing evidenced-based interventions that ensure doctors are heard, valued and supported.
Original languageEnglish
JournalMedical Education
Early online date9 Dec 2021
DOIs
Publication statusE-pub ahead of print - 9 Dec 2021

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