Hostile attribution bias and negative reciprocity beliefs exacerbate incivility’s effects on interpersonal deviance

Long-zeng Wu, Haina Zhang, Randy K. Chiu, Ho Kwong Kwan, Xiaogang He

Research output: Contribution to journalArticle

31 Citations (Scopus)

Abstract

The purpose of this study was to examine the moderating roles of hostile attribution bias and negative reciprocity beliefs in the relationship between workplace incivility, as perceived by employees, and their interpersonal deviance. Data were collected using a three-wave survey research design. Participants included 233 employees from a large manufacturing company in China. Hierarchical regression analyses were used to test the hypothesized relationships. Our study revealed that hostile attribution bias and negative reciprocity beliefs strengthened the positive relationship between workplace incivility and interpersonal deviance. This relationship was the most positive when both hostile attribution bias and negative reciprocity beliefs were high. The findings provided evidence that directing employees to depress hostile attribution bias and negative reciprocity beliefs may attenuate the effects of workplace incivility on interpersonal deviance. Implications for theory, research, and management practice are discussed.
Original languageEnglish
Pages (from-to)189-199
Number of pages11
JournalJournal of Business Ethics
Volume120
Issue number2
Early online date26 Feb 2013
DOIs
Publication statusPublished - 2014

Keywords

  • Deviance
  • Hostile attribution bias
  • Incivility
  • Negative reciprocity beliefs

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