How virtual teammate support types affect stress

P. Kindness, C. Mellish, J. Masthoff

Research output: Chapter in Book/Report/Conference proceedingChapter

4 Citations (Scopus)

Abstract

In this paper we design and implement an artificial task-based scenario that seeks to induce loneliness and acute stress. We explore how the presence of a virtual teammate called Mary and the differing types of support that she provides affects users stress during a task. We investigate how empathic support, task support and the combination of task and empathic support affect stress. Stress is measured using both physiological sensors (skin conductance and heart rate) and self-reporting questionnaires. The results obtained offer insight into the best type of support to give individuals taking part in critical situations, such as in our chosen domain of pre-hospital care. This work lays down the foundations for future work in the development of an intelligent algorithm for a virtual teammate which can provide benefits to both casualty and carer welfare.
Original languageEnglish
Title of host publicationProceedings - 2013 Humaine Association Conference on Affective Computing and Intelligent Interaction, ACII 2013
PublisherIEEE Explore
Pages300-305
Number of pages6
ISBN (Print)9780769550480
DOIs
Publication statusPublished - 2013
EventAffective Computing and Intelligent Interaction (ACII), 2013 - Geneva, Switzerland
Duration: 2 Sept 20135 Sept 2013

Conference

ConferenceAffective Computing and Intelligent Interaction (ACII), 2013
Country/TerritorySwitzerland
CityGeneva
Period2/09/135/09/13

Bibliographical note

This research is supported by the award made by the RCUK Digital Economy programme to the dot.rural Digital Economy Hub; award reference: EP/G066051/1.

Keywords

  • stress
  • empathic support
  • task support
  • teammate

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