Information duties between consumer and data protection in the "Internet of Platforms": Promoting Awareness by Design

Rossana Ducato, Alain Strowel

Research output: Contribution to journalArticlepeer-review

Abstract

The information paradigm is a core theoretical framework underlying both consumer and data protection legislation. It postulates that providing some key information about a transaction or a data processing protects the rights and interests of the weak party.However, very few users pay attention to the information that is given to them online. In the paper, we argue that there are alternative ways to raise consumers’ awareness. An interdisciplinary effort that combines behavioural insights and best practices from information design could address the alleged failure of the information paradigm. To this end, the contribution presents the “Be.aware” app, a legal design solution developed within a research project on the sharing economy in Brussels.
Original languageEnglish
Pages (from-to)123-149
Number of pages27
JournalDroit de la consommation
Volume122-123
Issue number5
Publication statusPublished - 31 Dec 2019

Keywords

  • platforms
  • information duties
  • mandated disclosure
  • consumer protection
  • data protection
  • legal design
  • collaborative economy
  • New Deal for Consumers
  • transparency

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