TY - JOUR
T1 - Interventions for providers to promote a patient-centred approach in clinical consultations
T2 - A systematic review
AU - Lewin, Simon
AU - Skea, Zoe Christina
AU - Entwistle, Vikki Ann
AU - Zwarenstein, Merrick
AU - Dick, Judy
PY - 2001
Y1 - 2001
N2 - Problems in health care may arise from healthcare providers focusing on managing diseases rather than on people and their health problems. Patient-centred approaches are increasingly incorporated into training for providers, although 'patient-centredness' is hard to define or measure. Interventions focus on issues like consultation style, developing empathy, and identifying and handling emotional problems. This review of trials found that training in patient-centredness for healthcare providers may improve communication with patients, enable clarification of patients' concerns in consultations and improve satisfaction with care. It is not clear whether this training makes a difference to healthcare use or outcomes.
AB - Problems in health care may arise from healthcare providers focusing on managing diseases rather than on people and their health problems. Patient-centred approaches are increasingly incorporated into training for providers, although 'patient-centredness' is hard to define or measure. Interventions focus on issues like consultation style, developing empathy, and identifying and handling emotional problems. This review of trials found that training in patient-centredness for healthcare providers may improve communication with patients, enable clarification of patients' concerns in consultations and improve satisfaction with care. It is not clear whether this training makes a difference to healthcare use or outcomes.
U2 - 10.1002/14651858.CD003267
DO - 10.1002/14651858.CD003267
M3 - Literature review
SN - 1469-493X
JO - Cochrane Database of Systematic Reviews
JF - Cochrane Database of Systematic Reviews
IS - 4
ER -