Layered evaluation of interactive adaptive systems: framework and formative methods

The evaluation of interactive adaptive systems has long been acknowledged
to be a complicated and demanding endeavour. Some promising approaches
in the recent past have attempted tackling the problem of evaluating adaptivity by “decomposing” and evaluating it in a “piece-wise” manner. Separating the evaluation of different aspects can help to identify problems in the adaptation process. This paper presents a framework that can be used to guide the “layered” evaluation of adaptive systems, and a set of formative methods that have been tailored or specially developed for the evaluation of adaptivity. The proposed framework unifies previous approaches in the literature and has already been used, in various guises, in recent research work. The presented methods are related to the layers in the framework and the stages in the development lifecycle of interactive systems. The paper also discusses practical issues surrounding the employment of the above, and provides a brief overview of complementary and alternative approaches in the literature.