Let's you do that: Sharing the cognitive burdens of dialogue

E. G. Bard, A. H. Anderson, Y. Chen, H. B. M. Nicholson, Catriona Havard, S. Dalzel-Job

Research output: Contribution to journalArticle

15 Citations (Scopus)

Abstract

Three accounts of common ground maintenance make different assumptions about speakers' responsibilities regarding listener-privileged information. Duplicated responsibility requires each interlocutor to assimilate the other's knowledge before designing appropriate utterances. Shared responsibility appeals to least collaborative effort [Clark, H. H., & Wilkes-Gibbs, D. (1986). Referring as a collaborative process. Cognition, 22, 1-39.], requiring each interlocutor to report her own privileged knowledge. Cognitive load [Horton, W. S., & Gerrig, R. J. (2005b). The impact of memory demands on audience design during language production. Cognition, 96(2), 127-142.] assumes duplicated responsibility curtailed by processing limitations, so that simpler cues to listener knowledge should be preferred. Three experiments track genuine gaze of instructors at simulated projected gaze of confederate followers whom they guide along a map route. Though instructors can correct off-route gaze, a simply interpretable cue to listener knowledge, they habitually rely on inaccurate, underspecified verbal feedback instead and begin corrections without first checking the follower's gaze. Time pressure discourages corrections accompanied by gaze checking. The results argue for shared responsibility attributable to a limitation in capacity to seek and integrate listener knowledge. (c) 2007 Elsevier Inc. All rights reserved.

Original languageEnglish
Pages (from-to)616-641
Number of pages26
JournalJournal of Memory and Language
Volume57
Issue number4
DOIs
Publication statusPublished - Nov 2007

Keywords

  • dialogue
  • audience design
  • common ground
  • cognitive load
  • least collaborative effort
  • simulated gaze
  • shared responsibility
  • face-to-face
  • referring expressions
  • language production
  • conceptual pacts
  • gaze awareness
  • speech
  • comprehension
  • intelligibility
  • conversation
  • addressees

Cite this

Bard, E. G., Anderson, A. H., Chen, Y., Nicholson, H. B. M., Havard, C., & Dalzel-Job, S. (2007). Let's you do that: Sharing the cognitive burdens of dialogue. Journal of Memory and Language, 57(4), 616-641. https://doi.org/10.1016/j.jml.2006.12.003