Managing client complaints: identifying and mitigating their detrimental impacts on veterinary practitioners

Amy Irwin

doi:10.1002/vetr.2152

Managing client complaints: identifying and mitigating their detrimental impacts on veterinary practitioners

Amy Irwin

Psychology

Research output: Contribution to journal › Comment/debate

2 Citations (Scopus)

Abstract

THE role of a veterinarian is demanding, with more than 80 per cent of practising veterinarians in the UK reporting that they are stressed at work. This, combined with reports of elevated suicidal ideation within the profession, means it is unsurprising that workplace stress and wellbeing are currently a key focus within the veterinary literature.

Original language	English
Pages (from-to)	157-159
Number of pages	3
Journal	Veterinary Record
Volume	191
Issue number	4
Early online date	19 Aug 2022
DOIs	https://doi.org/10.1002/vetr.2152
Publication status	Published - 3 Sep 2022

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10.1002/vetr.2152

https://bvajournals.onlinelibrary.wiley.com/doi/10.1002/vetr.2152

Cite this

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abstract = "THE role of a veterinarian is demanding, with more than 80 per cent of practising veterinarians in the UK reporting that they are stressed at work. This, combined with reports of elevated suicidal ideation within the profession, means it is unsurprising that workplace stress and wellbeing are currently a key focus within the veterinary literature.",

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AB - THE role of a veterinarian is demanding, with more than 80 per cent of practising veterinarians in the UK reporting that they are stressed at work. This, combined with reports of elevated suicidal ideation within the profession, means it is unsurprising that workplace stress and wellbeing are currently a key focus within the veterinary literature.

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Managing client complaints: identifying and mitigating their detrimental impacts on veterinary practitioners

Abstract

UN SDGs

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