New technology and quality of life for older people

exploring health and transport dimensions in the UK context

K. Pangbourne, P. T. Aditjandra, J. D. Nelson

Research output: Contribution to journalArticle

14 Citations (Scopus)

Abstract

The aim of this study is to explore issues of inclusion and quality of life (QoL) for older people in relation to their experiences of and attitudes towards using information and communication technologies (ICT) in meeting their transport and healthcare needs. The objectives of the research were to use focus groups and supplementary questionnaires to collect rich qualitative data from older people in order to inform policy-relevant work on designing more user-friendly and user-targeted intelligent transport systems (ITS). The authors trace the complex relationships between individual attitudes and needs in accessing the services provided by the three relevant policy sectors of transport, healthcare and communications technologies. This study observed that older cohorts show a slight tendency to be less comfortable with ICT, and therefore to integrate it less into daily life. Moreover, the data reveal that the differences between individuals occur through interactions between knowledge and their practices, combined with factors relating to an individual's physical and mental experience of ageing. The trend of an ageing demographic and increased longevity makes normalising ICT in older people's lifestyles a policy imperative, so that the development of ITS recognises the particular needs of older people, avoids unintentional exclusion, and enhances QoL. Our recommendations focus on using ITS to facilitate access to healthcare, as that was the main concern of the participants. The authors suggest a conceptual representation of the ideal relationship between ICT, accessibility of services and mobility of individuals that gives policy-makers and service providers a better understanding of the desired outcome of working together.

Original languageEnglish
Pages (from-to)318-327
Number of pages10
JournalIET Intelligent Transport Systems
Volume4
Issue number4
DOIs
Publication statusPublished - Dec 2010

Fingerprint

information and communication technology
quality of life
new technology
communication technology
Health
health care
transport system
information technology
Communication
health
Aging of materials
demographic aging
lifestyle
accessibility
service provider
communication
experience
exclusion
inclusion
policy

Keywords

  • adults use
  • information

Cite this

New technology and quality of life for older people : exploring health and transport dimensions in the UK context. / Pangbourne, K.; Aditjandra, P. T.; Nelson, J. D.

In: IET Intelligent Transport Systems, Vol. 4, No. 4, 12.2010, p. 318-327.

Research output: Contribution to journalArticle

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