Observing the wizard: in search of a generic interface for Wizard of Oz studies

Stephan Schlögl, Gavin Doherty, Nikiforos Karamanis, Anne H Schneider, Saturnino Luz

Research output: Contribution to conferencePaper

Abstract

Early prototyping is important for developing high-quality software. Wizard of Oz (WOZ) techniques are particularly useful for early stage evaluations of applications using Language Technology Components (LTC). However, an effective interface to support the task of the wizard is crucial. While several wizard interfaces have been built to date, most of them were designed for specific experiments. The more general issue of supporting the sometimes highly demanding cognitive task of the wizard has remained largely unexplored in the HCI literature. In this paper we report on work in progress that explores the wizard task and aims to define a generic wizard user interface layout that can be used in different experimental settings using LTCs. Informed by the literature different scenarios for WOZ experiments were identified. Based on a first WOZ experiment in which different wizards were observed and their behaviour was analysed, insight into the tasks of a wizard was gained. The results of this experiment were combined with sketching to identify high-level concepts that can be applied in a generic wizard interface.
Original languageEnglish
Pages43-50
Number of pages8
Publication statusPublished - 2010
EventIrish Human Computer Interaction Conference 2010 (iHCI'10) - Dublin, Ireland
Duration: 2 Sep 2010 → …

Conference

ConferenceIrish Human Computer Interaction Conference 2010 (iHCI'10)
CountryIreland
CityDublin
Period2/09/10 → …

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    Schlögl, S., Doherty, G., Karamanis, N., Schneider, A. H., & Luz, S. (2010). Observing the wizard: in search of a generic interface for Wizard of Oz studies. 43-50. Paper presented at Irish Human Computer Interaction Conference 2010 (iHCI'10), Dublin, Ireland. http://www.clarity-centre.org/iHCI2010/pdf/iHCI2010Proceedings.pdf