People and process: making sense of change management

Patrick Mark Dawson

Research output: Chapter in Book/Report/Conference proceedingPublished conference contribution


This paper is about the ways that we seek to manage, steer, resist and make sense of change. It views change as
a fluid process that may take unexpected turns. In clarifying what we mean by change and challenging linear
stage models, a more dynamic perspective is advocated. A short case study is used to highlight the political
aspects of change and to raise critical awareness of some of the key issues that can arise. The paper concludes
with some practical guidelines arguing that it is the processual nature of change that makes it both a difficult
yet fascinating area to explore...
Original languageEnglish
Title of host publicationICOMS Asset Management Conference
PublisherAsset Management Council
Number of pages12
Publication statusPublished - May 2008
EventICOMS Asset Management Conference 2008 - Fremantle, Australia
Duration: 26 May 200830 May 2008


ConferenceICOMS Asset Management Conference 2008


  • people
  • process
  • change
  • organization
  • resistance
  • communication
  • politics
  • processual


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