Product diversity and spectrum of choice in hospital ePrescribing systems in England

Hajar Mozaffar, Robin Williams, Kathrin Cresswell, Zoe Morrison, Ann Slee, Aziz Sheikh, Jamie Coleman

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17 Citations (Scopus)
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Abstract

Background: ePrescribing systems have considerable potential for improving healthcare quality and safety. With growing expectations about the benefits of such systems, there is evidence of widespread plans to implement these systems in hospitals in England where hitherto they have had a low uptake. Given the international drive away from developing homegrown to systems to procuring commercial applications, we aimed to identify available ePrescribing systems in England and to use the findings to develop a taxonomy of the systems offered by suppliers. Methods and Findings: We undertook a scoping review of the published and grey literature, and conducted expert interviews with vendors, healthcare organisations and national ePrescribing experts in order to identify the spectrum of available systems, identify and map their key features, and then iteratively develop and validate a taxonomy of commercial ePrescribing systems available to English hospitals. There is a wide range of available systems including 13 hospital-wide applications and a range of specialty systems. These commercial applications can be grouped into four sub-categories: standalone systems, modules within integrated systems, functionalities spread over several modules, and specialty systems. The findings also reveal that apart from four packaged applications (two of which are specialty systems), all other systems have none or less than two live implementations across England. Conclusions: The wide range of products developed in the last few years by different national and international suppliers, and the low uptake of these products by English hospitals indicate that the English ePrescribing market is still in its infancy. This market is undergoing rapid cycles of change, both with respect to the number of suppliers and their diversity of offerings. Constant renewal of knowledge is needed on the status of this evolving market, encompassing the products development and adoption, to assist implementation decisions and facilitate market maturity. Copyright:

Original languageEnglish
Article numbere92516
JournalPloS ONE
Volume9
Issue number4
DOIs
Publication statusPublished - 1 Apr 2014

Bibliographical note

Acknowledgments

We gratefully acknowledge the input from our Independent Programme Steering Committee, which is chaired by Prof Denis Protti: Prof Munir Pirmohamed, Prof Bryony Dean Franklin, Ms Eva Leach, Ms Rosemary Humphreys, and Ms Ailsa Donnelly. We also gratefully acknowledge the input of Mrs Rosemary Porteous (RP), who transcribed the interviews; and the input of our patient representatives including: Ms Susan Howe, Mr Jon Dunster, Ms Ember Vincent and Ms Jillian Beggs. We are very grateful to all participants and to the wider programme team for all their valuable inputs, particularly Dr Jamie Coleman, Dr Lisa Lee, and Dr Lucy McCloughan.

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