This paper describes a co-design activity with older adults exploring the use of SMS as a mechanism for providing real-time passenger information (RTPI). This activity consisted of a series of design workshops that utilised an experience prototype to help understand the issues such a system might encounter. The workshops highlighted barriers caused by the mobile phone platform (sending and receiving SMS messages), how RTPI can be used by older adults and its effect on emotion and perceptions of privacy.
|Number of pages||4|
|Publication status||Published - 23 Sep 2014|
|Event||MobileHCI '14 Workshop: Re-imagining commonly used mobile interfaces for older adults - Toronto, Canada|
Duration: 23 Sep 2014 → 26 Sep 2014
|Workshop||MobileHCI '14 Workshop: Re-imagining commonly used mobile interfaces for older adults|
|Period||23/09/14 → 26/09/14|
- older adults
- mobile interface design
- real-time passenger information
- experience prototyping
Gault, P. E., Corsar, D., Edwards, P., & Nelson, J. (2014). Providing Older Adults With Real-time Passenger Information via SMS. Paper presented at MobileHCI '14 Workshop: Re-imagining commonly used mobile interfaces for older adults, Toronto, Canada.