Repairing legitimacy and trustworthiness after a scandal: the case of SNC-Lavalin

Stelios C. Zyglidopoulos; Jan Jorgensen; Karen Bilsland; Sabina Siebert

doi:10.5465/AMBPP.2018.17433abstract

Repairing legitimacy and trustworthiness after a scandal: the case of SNC-Lavalin

Stelios C. Zyglidopoulos, Jan Jorgensen, Karen Bilsland, Sabina Siebert

Business Management

Research output: Contribution to journal › Conference article › peer-review

Abstract

In this paper we examine how organizations attempt to maintain their legitimacy and repair trustworthiness after a major scandal that seriously contested their integrity. Drawing on the legitimacy and trust literatures, we examine SNC-Lavalin’s annual messages to shareholders and press releases, pre- and post- the revelation of a major scandal. Our findings suggest that the firm mainly focused more on its competence to try and repair both its legitimacy and trustworthiness.

Original language	English
Journal	Academy of Management Proceedings
Volume	2018
Issue number	1
Early online date	9 Jul 2018
DOIs	https://doi.org/10.5465/AMBPP.2018.17433abstract
Publication status	Published - Aug 2018
Event	78th Annual Meeting of the Academy of Management - Chicago, United States Duration: 10 Aug 2018 → 14 Aug 2018

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title = "Repairing legitimacy and trustworthiness after a scandal: the case of SNC-Lavalin",

abstract = "In this paper we examine how organizations attempt to maintain their legitimacy and repair trustworthiness after a major scandal that seriously contested their integrity. Drawing on the legitimacy and trust literatures, we examine SNC-Lavalin{\textquoteright}s annual messages to shareholders and press releases, pre- and post- the revelation of a major scandal. Our findings suggest that the firm mainly focused more on its competence to try and repair both its legitimacy and trustworthiness.",

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AB - In this paper we examine how organizations attempt to maintain their legitimacy and repair trustworthiness after a major scandal that seriously contested their integrity. Drawing on the legitimacy and trust literatures, we examine SNC-Lavalin’s annual messages to shareholders and press releases, pre- and post- the revelation of a major scandal. Our findings suggest that the firm mainly focused more on its competence to try and repair both its legitimacy and trustworthiness.

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Y2 - 10 August 2018 through 14 August 2018

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Repairing legitimacy and trustworthiness after a scandal: the case of SNC-Lavalin

Abstract

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