In this paper we examine how organizations attempt to maintain their legitimacy and repair trustworthiness after a major scandal that seriously contested their integrity. Drawing on the legitimacy and trust literatures, we examine SNC-Lavalin’s annual messages to shareholders and press releases, pre- and post- the revelation of a major scandal. Our findings suggest that the firm mainly focused more on its competence to try and repair both its legitimacy and trustworthiness.
|Journal||Academy of Management Proceedings|
|Early online date||9 Jul 2018|
|Publication status||Published - Aug 2018|
|Event||78th Annual Meeting of the Academy of Management - Chicago, United States|
Duration: 10 Aug 2018 → 14 Aug 2018