SMEs and Mass Collaborative Knowledge Management: Toward Understanding the Role of Social Media Networks

Veronica Scuotto; Manlio Del Giudice; Kingsley Obi Omeihe

doi:10.1080/10580530.2017.1330006

SMEs and Mass Collaborative Knowledge Management: Toward Understanding the Role of Social Media Networks

Veronica Scuotto^*, Manlio Del Giudice, Kingsley Obi Omeihe

^*Corresponding author for this work

Business Management

Research output: Contribution to journal › Article › peer-review

50 Citations (Scopus)

Abstract

This article proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small- and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This article offers a fresh perspective by discussing the relevance of this construct for SMEs.

Original language	English
Pages (from-to)	280-290
Number of pages	11
Journal	Information Systems Management
Volume	34
Issue number	3
DOIs	https://doi.org/10.1080/10580530.2017.1330006
Publication status	Published - 14 Jul 2017

Bibliographical note

Acknowledgments
The article was prepared within the framework of the Basic Research Program at the National Research University Higher School of Economics (HSE) and supported within the framework of the subsidy granted to the HSE by the Government of the Russian Federation for the implementation of the Global Competitiveness Program.

Keywords

Case study
mass collaborative knowledge management
SMEs
social media networks

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10.1080/10580530.2017.1330006

Cite this

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abstract = "This article proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small- and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This article offers a fresh perspective by discussing the relevance of this construct for SMEs.",

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SMEs and Mass Collaborative Knowledge Management: Toward Understanding the Role of Social Media Networks

Abstract

Bibliographical note

Keywords

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