SMEs and Mass Collaborative Knowledge Management: Towards Understanding the Role of Social Media Networks

Veronica Scuotto, Manlio Del Giudice, Kingsley Obinna Omeihe

Research output: Contribution to journalArticlepeer-review

Abstract

This article proposes that mass collaborative knowledge management (MCKM) and social media networks (SMNs) tend to enhance productivity in small- and medium-sized enterprises (SMEs). A case study methodology was employed to highlight the complementary advantages of MCKM related to the use of SMNs in a small business operating in southern Italy. The research aims to contribute to the ongoing discussion on MCKM. This article offers a fresh perspective by discussing the relevance of this construct for SMEs
Original languageEnglish
Journal Journal Information Systems Management
Publication statusPublished - 16 May 2017

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