TY - JOUR
T1 - Strategic management and public service performance
T2 - The way ahead
AU - Boyne, George A.
AU - Walker, Richard M.
PY - 2010/12
Y1 - 2010/12
N2 - Strategic management is now prominent on the agenda of public administration scholars and practitioners. In this review, the authors outline why approaches based on strategy are suited to public agencies, noting the ways in which strategy varies across public organizations, seeks to match internal capacities to organizational environments, and shapes the impact of external and internal constraints on performance. Empirical evidence on the impact of strategy on performance is placed under the microscope, and while there are many positive relationships, the evidence base is limited in terms of its scope, data, methods, measures, and coverage. The authors trace out what needs to be done to move the field forward, noting in particular that theoretical enrichment, empirical variety, and explanations of causal complexity are likely to come from a synthesis of models of strategy and publicness.
AB - Strategic management is now prominent on the agenda of public administration scholars and practitioners. In this review, the authors outline why approaches based on strategy are suited to public agencies, noting the ways in which strategy varies across public organizations, seeks to match internal capacities to organizational environments, and shapes the impact of external and internal constraints on performance. Empirical evidence on the impact of strategy on performance is placed under the microscope, and while there are many positive relationships, the evidence base is limited in terms of its scope, data, methods, measures, and coverage. The authors trace out what needs to be done to move the field forward, noting in particular that theoretical enrichment, empirical variety, and explanations of causal complexity are likely to come from a synthesis of models of strategy and publicness.
UR - http://www.scopus.com/inward/record.url?scp=78650108172&partnerID=8YFLogxK
U2 - 10.1111/j.1540-6210.2010.02271.x
DO - 10.1111/j.1540-6210.2010.02271.x
M3 - Article
AN - SCOPUS:78650108172
SN - 0033-3352
VL - 70
SP - 185
EP - 192
JO - Public Administration Review
JF - Public Administration Review
IS - SUPPL. 1
ER -