Strategy, structure and process in the public sector: A test of the miles and snow model

Rhys Andrews, George A. Boyne, Jennifer Law, Richard M. Walker

    Research output: Contribution to journalArticle

    44 Citations (Scopus)

    Abstract

    We present a comprehensive empirical application of the Miles and Snow (1978) model of organizational strategy, structure and process to the public sector. We refine the model by distinguishing between strategy formulation and implementation, and applying it to 90 public service organizations. Although the empirical evidence shows that organizational strategies fit the Miles and Snow categories of prospector, defender and reactor, the relationship between these strategies and organizational structures (for example, centralization) and processes (for example, planning) is less consistent with their model. Conclusions are drawn for public management theory and practice.

    Original languageEnglish
    Pages (from-to)732-749
    Number of pages18
    JournalPublic Administration
    Volume87
    Issue number4
    Early online date23 Nov 2009
    DOIs
    Publication statusPublished - Dec 2009

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