The role of assisted communicators as domain experts in early software design

David A O'Mara; Annalu Waller; Graeme D Ritchie; Helen Pain; Hisar Manurung

The role of assisted communicators as domain experts in early software design

David A O'Mara, Annalu Waller, Graeme D Ritchie, Helen Pain, Hisar Manurung

Computing Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

User-Centred Design (UCD) methods (for example, Shneiderman, 1992; Preece, 1994; Vredenburg et al. 2002) place the user and their activities at the centre of all stages of the design process. Moving from “system-centred” to “user-centred” design has enabled great improvements to be made in the effectiveness of user interfaces (Wood, 1998). However, the UCD approach presents a challenge for people who use AAC. They are often observed as end-users and are sometimes asked for their opinion during the prototyping phase; but they are seldom asked for their opinion of what they would like their communication system to do for them at the very earliest stages of development.

Original language	English
Title of host publication	Proceedings of the 11th Biennial Conference of the International Society for Augmentative and Alternative Communication
Publisher	ISAAC
Publication status	Published - 2004

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The role of assisted communicators as domain experts in early software design. / O'Mara, David A; Waller, Annalu; Ritchie, Graeme D; Pain, Helen; Manurung, Hisar.

Proceedings of the 11th Biennial Conference of the International Society for Augmentative and Alternative Communication . ISAAC, 2004.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AB - User-Centred Design (UCD) methods (for example, Shneiderman, 1992; Preece, 1994; Vredenburg et al. 2002) place the user and their activities at the centre of all stages of the design process. Moving from “system-centred” to “user-centred” design has enabled great improvements to be made in the effectiveness of user interfaces (Wood, 1998). However, the UCD approach presents a challenge for people who use AAC. They are often observed as end-users and are sometimes asked for their opinion during the prototyping phase; but they are seldom asked for their opinion of what they would like their communication system to do for them at the very earliest stages of development.

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