Abstract
This paper examines the role of trust in the shaping of rules and relationships within and between organisations. Firstly, we examine strands of literature on how trust constitutes an organising principle for intra- and inter-organisational trust levels to exist. Then we examine the downside of organisational trust when violated and not achieved. We then propose a model which examines the interplay between the developments of trust within and between organisations. Finally, we surmise by promoting explicitly the broader societal impact and relevance of organisational trust.
Original language | English |
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Publication status | Published - 5 Sep 2017 |
Event | n: BAM 2017 Conference Proceedings (British Academy of Management, 05 September 2017 - 05 September 2017, Warwick) - Warwick, Coventry, United Kingdom Duration: 5 Jul 2017 → 7 Sep 2017 Conference number: 31 |
Conference
Conference | n: BAM 2017 Conference Proceedings (British Academy of Management, 05 September 2017 - 05 September 2017, Warwick) |
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Country/Territory | United Kingdom |
City | Coventry |
Period | 5/07/17 → 7/09/17 |
Keywords
- trust
- trust building
- inter-organizational relationships
- intra-organizational trust