Abstract
The advent of the Internet has enabled organisations to reconfigure their inter-organisational relationships. This study presents three frameworks to analyse the outcome that the use of Internet based electronic markets has on the nature of inter-organisational relationships: transaction cost economics, social exchange theory and an integrated framework that combines the first two. The integrated framework proposes that the nature of inter-organisational relationships depends on the interaction between the logic of transaction cost economics and the need for trust and interdependencies between exchange parties. A single case study is used to illustrate the way the three frameworks can be applied to analyse the use of electronic markets in inter-organisational exchanges. The study finds that the integrated framework provides a more complete understanding of inter-organisational relationships, and suggests a modular approach to the implementation of electronic marketplaces. (C) 2007 Elsevier Inc. All tights reserved.
Original language | English |
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Pages (from-to) | 610-622 |
Number of pages | 12 |
Journal | Industrial Marketing Management |
Volume | 37 |
Issue number | 5 |
Early online date | 19 Jun 2007 |
DOIs | |
Publication status | Published - Jul 2008 |
Keywords
- electronic markets
- inter-organizational relationships
- transaction costs
- trust
- dependencies
- buyer-seller relationships
- information-systems
- interorganizational systems
- business relationships
- relational exchange
- supply chain
- e-commerce
- internet
- interdependence