User models for motivational systems: The affective and the rational routes to persuasion

Floriana Grasso*, Jaap Ham, Judith Masthoff

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

3 Citations (Scopus)

Abstract

The idea that a computer system could be used to motivate people to perform a certain task on the basis of a user model is certainly not novel. As early as the 80s, intelligent tutoring systems would encourage students to learn by means of tailored feedback and hints [24], and in the 90s patient education systems would attempt to address the problem of compliance to a medical regimen by means of information and personalised advice [1] or would encourage people to adopt healthier lifestyles [19]. It is however only recently that a number of, seemingly non correlated, extensive research efforts, from various perspectives, have started to focus on a more complex cognitive model of rational and extra-rational features, involving emotions, persuasion, motivation and argumentation. We can distinguish three parallel strands of research that have become prominent.

Original languageEnglish
Title of host publicationAdvances in User Modeling - UMAP 2011 Workshops, Revised Selected Papers
Place of PublicationBerlin
Pages335-341
Number of pages7
VolumeSpringer
ISBN (Electronic)9783642285097
DOIs
Publication statusPublished - 5 Mar 2012
EventUser Modeling, Adaptation and Personalization Conference, UMAP 2011 - Girona, Spain
Duration: 11 Jul 201115 Jul 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume7138 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceUser Modeling, Adaptation and Personalization Conference, UMAP 2011
CountrySpain
CityGirona
Period11/07/1115/07/11

Keywords

  • Argumentation
  • Motivational Systems
  • Persuasive Technology

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    Grasso, F., Ham, J., & Masthoff, J. (2012). User models for motivational systems: The affective and the rational routes to persuasion. In Advances in User Modeling - UMAP 2011 Workshops, Revised Selected Papers (Vol. Springer, pp. 335-341). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 7138 LNCS).. https://doi.org/10.1007/978-3-642-28509-7_31