Video conferencing systems: changing patterns of business communication

A. Panteli, Patrick Mark Dawson

Research output: Contribution to journalArticle

23 Citations (Scopus)

Abstract

Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video-conferencing systems on different sites of a multi-national oil company. We find that error delay but mainly social costs influence the choice and use of this communication medium.

Original languageEnglish
Pages (from-to)88-99
Number of pages11
JournalNew Technology, Work and Employment
Volume16
Issue number2
DOIs
Publication statusPublished - 2001

Keywords

  • ELECTRONIC MAIL
  • MEDIA RICHNESS
  • TECHNOLOGY
  • DESIGN

Cite this

Video conferencing systems: changing patterns of business communication. / Panteli, A.; Dawson, Patrick Mark.

In: New Technology, Work and Employment, Vol. 16, No. 2, 2001, p. 88-99.

Research output: Contribution to journalArticle

Panteli, A. ; Dawson, Patrick Mark. / Video conferencing systems: changing patterns of business communication. In: New Technology, Work and Employment. 2001 ; Vol. 16, No. 2. pp. 88-99.
@article{a2170ab697c84d91b9409a65257fcf31,
title = "Video conferencing systems: changing patterns of business communication",
abstract = "Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video-conferencing systems on different sites of a multi-national oil company. We find that error delay but mainly social costs influence the choice and use of this communication medium.",
keywords = "ELECTRONIC MAIL, MEDIA RICHNESS, TECHNOLOGY, DESIGN",
author = "A. Panteli and Dawson, {Patrick Mark}",
year = "2001",
doi = "10.1111/1468-005X.00079",
language = "English",
volume = "16",
pages = "88--99",
journal = "New Technology, Work and Employment",
issn = "0268-1072",
publisher = "Wiley-Blackwell",
number = "2",

}

TY - JOUR

T1 - Video conferencing systems: changing patterns of business communication

AU - Panteli, A.

AU - Dawson, Patrick Mark

PY - 2001

Y1 - 2001

N2 - Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video-conferencing systems on different sites of a multi-national oil company. We find that error delay but mainly social costs influence the choice and use of this communication medium.

AB - Electronic mediated communication is an increasingly popular form of communication within and across organisations. This paper presents research on the implementation, training and use of video-conferencing systems on different sites of a multi-national oil company. We find that error delay but mainly social costs influence the choice and use of this communication medium.

KW - ELECTRONIC MAIL

KW - MEDIA RICHNESS

KW - TECHNOLOGY

KW - DESIGN

U2 - 10.1111/1468-005X.00079

DO - 10.1111/1468-005X.00079

M3 - Article

VL - 16

SP - 88

EP - 99

JO - New Technology, Work and Employment

JF - New Technology, Work and Employment

SN - 0268-1072

IS - 2

ER -