Waiting times. Catch up, keep up.

J Appleby, S Boyle, N Devlin, M Harley, A Harrison, L Locock

Research output: Contribution to journalArticle

3 Citations (Scopus)

Abstract

Trusts vary greatly on their progress in achieving waiting-list targets, particularly for 2005. A study of trusts with a range of performances identified four key criteria: information use, managerial focus, capacity and long-term efficiency. Actions that help a trust 'catch up' rarely help them 'keep up; strategies may need to change once waiting lists have fallen markedly. Flexibility, forward planning and 'expecting the unexpected' are characteristics of successful trusts.
Original languageEnglish
Pages (from-to)24-27
Number of pages4
JournalHealth Service Journal
Volume113
Publication statusPublished - 1 Apr 2003

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Appleby, J., Boyle, S., Devlin, N., Harley, M., Harrison, A., & Locock, L. (2003). Waiting times. Catch up, keep up. Health Service Journal, 113, 24-27.

Waiting times. Catch up, keep up. / Appleby, J; Boyle, S; Devlin, N; Harley, M; Harrison, A; Locock, L.

In: Health Service Journal, Vol. 113, 01.04.2003, p. 24-27.

Research output: Contribution to journalArticle

Appleby, J, Boyle, S, Devlin, N, Harley, M, Harrison, A & Locock, L 2003, 'Waiting times. Catch up, keep up.', Health Service Journal, vol. 113, pp. 24-27.
Appleby J, Boyle S, Devlin N, Harley M, Harrison A, Locock L. Waiting times. Catch up, keep up. Health Service Journal. 2003 Apr 1;113:24-27.
Appleby, J ; Boyle, S ; Devlin, N ; Harley, M ; Harrison, A ; Locock, L. / Waiting times. Catch up, keep up. In: Health Service Journal. 2003 ; Vol. 113. pp. 24-27.
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