Workshop 1 report: performance measurement and compliance

Business & Economics

• Performance Measurement 75%
• Key Performance Indicators 57%
• Trusting Partnerships 51%
• Minimum Standards 37%
• Technology System 29%
• Public Transport 29%
• Safety 24%
• Benchmarking 24%
• Service Quality 21%
• Africa 17%
• Performance 10%

Social Sciences

• performance measurement 100%
• market 45%
• performance 37%
• public transport 31%
• benchmarking 30%
• Republic of South Africa 20%
• information technology 19%
• efficiency 19%
• regime 19%
• costs 15%

Engineering & Materials Science

• Compliance 70%
• Benchmarking 42%
• Information technology 35%
• Availability 28%
• Costs 15%