Adapting Performance And Emotional Support Feedback To Cultural Differences

Muhammad Adamu Sidi-Ali; Judith Masthoff; Matt Dennis; Jack Kopecky; Nigel Adrian Beacham

doi:10.1145/3320435.3320444

Adapting Performance And Emotional Support Feedback To Cultural Differences

Muhammad Adamu Sidi-Ali, Judith Masthoff, Matt Dennis, Jack Kopecky, Nigel Adrian Beacham

Research output: Chapter in Book/Report/Conference proceeding › Published conference contribution

2 Citations (Scopus)

Abstract

This paper investigates adaptation of feedback to learners’ cultural backgrounds. First, we investigate how to portray the cultural background of a learner. Second, we present a qualitative focus-group study, investigating how participants from different cultures believe culture affects the kind of feedback given to a learner. Finally, we present an empirical study on how humans adapt feedback based on the cultural background of learners to inspire an algorithm. Our investigations resulted in a set of stories which can be used to reliably portray a person’s culture when
investigating cultural adaptation in indirect experiments and user as wizard studies. They also provided insights into the adaptations people make to cultural differences.

Original language	English
Title of host publication	UMAP '19 Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization
Editors	George Angelos Papadopoulos, George Samaras, Stephan Weibelzahl
Place of Publication	New York, USA
Publisher	Association for Computing Machinery (ACM)
Pages	318-326
Number of pages	9
ISBN (Electronic)	9781450360210
ISBN (Print)	9781450360210
DOIs	https://doi.org/10.1145/3320435.3320444
Publication status	Published - 9 Jun 2019
Event	User Modelling, Adaptation and Personalization 2019 - Golden Bay Beach Hotel, Larnaca, Cyprus Duration: 9 Jun 2019 → 12 Jun 2019 Conference number: 27 http://www.cyprusconferences.org/umap2019/

Conference

Conference	User Modelling, Adaptation and Personalization 2019
Abbreviated title	UMAP
Country/Territory	Cyprus
City	Larnaca
Period	9/06/19 → 12/06/19
Internet address	http://www.cyprusconferences.org/umap2019/

Keywords

Feedback
Culture
Adaptation
E-learning
DIMENSIONS
SYSTEMS

Access to Document

10.1145/3320435.3320444Licence: Unspecified

Cite this

Adamu Sidi-Ali, M., Masthoff, J., Dennis, M., Kopecky, J., & Beacham, N. A. (2019). Adapting Performance And Emotional Support Feedback To Cultural Differences. In G. A. Papadopoulos, G. Samaras, & S. Weibelzahl (Eds.), UMAP '19 Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization (pp. 318-326). Association for Computing Machinery (ACM). https://doi.org/10.1145/3320435.3320444

Adapting Performance And Emotional Support Feedback To Cultural Differences. / Adamu Sidi-Ali, Muhammad; Masthoff, Judith; Dennis, Matt et al.

UMAP '19 Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization. ed. / George Angelos Papadopoulos; George Samaras; Stephan Weibelzahl. New York, USA : Association for Computing Machinery (ACM), 2019. p. 318-326.

Research output: Chapter in Book/Report/Conference proceeding › Published conference contribution

Adamu Sidi-Ali, M, Masthoff, J, Dennis, M, Kopecky, J & Beacham, NA 2019, Adapting Performance And Emotional Support Feedback To Cultural Differences. in GA Papadopoulos, G Samaras & S Weibelzahl (eds), UMAP '19 Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization. Association for Computing Machinery (ACM), New York, USA, pp. 318-326, User Modelling, Adaptation and Personalization 2019, Larnaca, Cyprus, 9/06/19. https://doi.org/10.1145/3320435.3320444

Adamu Sidi-Ali M, Masthoff J, Dennis M, Kopecky J, Beacham NA. Adapting Performance And Emotional Support Feedback To Cultural Differences. In Papadopoulos GA, Samaras G, Weibelzahl S, editors, UMAP '19 Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization. New York, USA: Association for Computing Machinery (ACM). 2019. p. 318-326 doi: 10.1145/3320435.3320444

Adamu Sidi-Ali, Muhammad ; Masthoff, Judith ; Dennis, Matt et al. / Adapting Performance And Emotional Support Feedback To Cultural Differences. UMAP '19 Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization. editor / George Angelos Papadopoulos ; George Samaras ; Stephan Weibelzahl. New York, USA : Association for Computing Machinery (ACM), 2019. pp. 318-326

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title = "Adapting Performance And Emotional Support Feedback To Cultural Differences",

abstract = "This paper investigates adaptation of feedback to learners{\textquoteright} cultural backgrounds. First, we investigate how to portray the cultural background of a learner. Second, we present a qualitative focus-group study, investigating how participants from different cultures believe culture affects the kind of feedback given to a learner. Finally, we present an empirical study on how humans adapt feedback based on the cultural background of learners to inspire an algorithm. Our investigations resulted in a set of stories which can be used to reliably portray a person{\textquoteright}s culture wheninvestigating cultural adaptation in indirect experiments and user as wizard studies. They also provided insights into the adaptations people make to cultural differences.",

keywords = "Feedback, Culture, Adaptation, E-learning, DIMENSIONS, SYSTEMS",

author = "{Adamu Sidi-Ali}, Muhammad and Judith Masthoff and Matt Dennis and Jack Kopecky and Beacham, {Nigel Adrian}",

note = "The first author would like to thank the Petroleum Technology Development Fund (PTDF) of Nigeria for sponsoring his PhD.; User Modelling, Adaptation and Personalization 2019, UMAP ; Conference date: 09-06-2019 Through 12-06-2019",

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Adapting Performance And Emotional Support Feedback To Cultural Differences

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