Anonymity, veracity and power in online patient feedback: A quantitative and qualitative analysis of staff responses to patient comments on the ‘Care Opinion’ platform in Scotland

Louise Locock, Zoë Skea* (Corresponding Author), Gina Alexander, Caroline Hiscox, Lynn Laidlaw, Jenna Shepherd

*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

11 Citations (Scopus)
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