Counsellor students’ conceptions of online counselling in Scotland and Finland

Sandra Mary Paterson* (Corresponding Author), Tiina Laajala, Pirjo Liisa Lehtela

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)


Online counselling literature indicates that the quality of effective online counselling is intrinsically linked to methods used and experiences gained in counselling training courses and suggests that online counselling is a very real alternative to meeting face-to-face. In Europe, online counselling is becoming a widespread idea. However, counsellors may understand and use it in different ways. Therefore, it is important to study how counsellor students who will work in different contexts construct their personal views of online counselling. This study examined the conceptions of online counselling held by early career counsellors undertaking additional training, hereafter referred to counsellor students. Findings from responses suggest four different orientations toward online counselling: technical, organization-centred, counselling-ethical and developing orientations.
Original languageEnglish
Pages (from-to)292-303
Number of pages12
JournalBritish Journal of Guidance and Counselling
Issue number3
Early online date4 Oct 2017
Publication statusPublished - 2019


  • counsellor training
  • Online counselling
  • student perceptions
  • FACE


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