Perceptions of Negative Workplace Gossip: A Self-Consistency Theory Framework

Long-zeng Wu, Thomas A. Birtch, Flora F. T. Chiang (Corresponding Author), Haina Zhang

Research output: Contribution to journalArticle

19 Citations (Scopus)

Abstract

We present and test a self-consistency theory framework for gossip: that perceived negative workplace gossip influences our self-perceptions and, in turn, this influences our behaviors. Using supervisor-subordinate dyadic time-lagged data (n = 403), we demonstrated that perceived negative workplace gossip adversely influenced target employees’ organization-based self-esteem, which, in turn, influenced their citizenship behavior directed at the organization and at its members. Moreover, by integrating victimization theory into our framework, we further demonstrated that negative affectivity, an individual’s dispositional tendency, not only moderated the self-consistency process but also predicted perceived negative workplace gossip. Our study therefore shifts attention to the target of negative workplace gossip and in doing so offers a promising new direction for future research. Implications to theory and practice are discussed.
Original languageEnglish
Pages (from-to)1873-1898
Number of pages26
JournalJournal of Management
Volume44
Issue number5
Early online date25 Apr 2016
DOIs
Publication statusPublished - 1 May 2018

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Work place
Gossip
Victimization
Negative affectivity
Organization-based self-esteem
Self-perception
Supervisors
Citizenship behavior
Employees

Keywords

  • self-consistency theory
  • perceived negative workplace gossip
  • organizational citizenship behavior
  • organization-based self-esteem
  • negative affectivity

Cite this

Perceptions of Negative Workplace Gossip : A Self-Consistency Theory Framework. / Wu, Long-zeng; Birtch, Thomas A.; Chiang, Flora F. T. (Corresponding Author); Zhang, Haina.

In: Journal of Management, Vol. 44, No. 5, 01.05.2018, p. 1873-1898.

Research output: Contribution to journalArticle

Wu, Long-zeng ; Birtch, Thomas A. ; Chiang, Flora F. T. ; Zhang, Haina. / Perceptions of Negative Workplace Gossip : A Self-Consistency Theory Framework. In: Journal of Management. 2018 ; Vol. 44, No. 5. pp. 1873-1898.
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