The influences of Internet-based collaboration and intimate interactions in buyer-supplier relationship on product innovation

Jie Wu, Zefu Wu*, Steven Si

*Corresponding author for this work

Research output: Contribution to journalArticle

10 Citations (Scopus)

Abstract

With the increasing importance of the Internet in connecting buyer and suppliers, how does Internet-based collaboration affect firm product innovation? This study proposes that Internet-based collaboration positively affects product innovation performance of supplying firms, but too much dependence on it impedes product innovation. That is, Internet-based collaboration has an inverted U-shaped relationship with product innovation performance of supplying firms. This study further posits that face-to-face interaction between buyer and supplier strengthens the positive effect of Internet-based collaboration on product innovation, such that when the degree of face-to-face interaction is high, Internet-based collaboration is associated with better innovation performance. These propositions are tested using data from an original survey data on buyer-supplier relationships in China. The results provide strong supports for the predictions of hypotheses.

Original languageEnglish
Pages (from-to)3780-3787
Number of pages8
JournalJournal of Business Research
Volume69
Issue number9
Early online date23 Apr 2016
DOIs
Publication statusPublished - 1 Sep 2016

Keywords

  • Buyer-supplier relationship
  • Customer equity management
  • Internet-based collaboration
  • Product innovation

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