The quality, safety and content of telephone and face-to-face consultations: a comparative study

Medicine & Life Sciences

• Telephone 100%
• Referral and Consultation 76%
• Safety 60%
• bismuth subnitrate 26%
• Patient Participation 18%
• Patient Satisfaction 14%
• Patient Safety 7%
• General Practitioners 7%
• Counseling 6%
• Decision Making 6%
• Linear Models 6%
• Students 5%
• Odds Ratio 5%

Social Sciences

• telephone 96%
• sufficient information 20%
• general practitioner 16%
• management counsulting 15%
• management 14%
• interaction 13%
• compromise 13%
• recording 13%
• illness 11%
• counseling 11%
• regression 9%
• decision making 9%
• resources 6%
• time 5%
• student 3%